The Zoom Zero Travel Pass provides free travel between home and school within South Yorkshire.
You may be aware that use of public transport has declined sharply as a result of Covid-19. Bus companies are making changes to services as a result. We are still working with bus operators to understand what this means for September. As we don’t take your first Direct Debit payment until 30 September, we would urge you to apply for the Zoom Zero pass without delay – you will have time to return the pass and ask us to cancel the Direct Debit if there is no suitable service to your child’s school.
Please check with your local council whether you qualify for a free Zoom Zero Travel Pass before purchasing one from SYMCA.
This pass is for children aged between five and 16 and is also available for students over 16.
Direct Debit Mandate* (PDF, 351Kb), if you would like to spread the costs with monthly payments (taken on or just after the last day of the month). This should also be downloaded and returned as a hard copy
*Please complete ALL Bank details and remember to sign and date the Direct Debit Mandate. Failure to do so may delay your application.
If you wish to pay in full, a Direct Debit should be set up and the full amount will be taken at the end of September (the Direct Debit will then be cancelled by us).
Please note, the Private Purchase version of the Zoom Zero Travel Pass is not free. The cost is calculated based on 180 school days using the concessionary fare and the number of boardings.
If you have received an order confirmation email from SYMCA stating that your pass is being processed, you should receive your pass in no more than 5 working days.
Replacing lost, stolen or damaged passes
To replace a lost or damaged pass there is a £7 replacement fee. Stolen passes can be replaced free of charge if you have a Crime Reference Number from the Police.
You can make the payment by calling Traveline on 01709 515151 using your credit or debit card.
All replacements will be posted to your home address by First Class Post.
Code of Conduct
The Code of Conduct is a condition of use for a Zoom Zero Travel Pass. Non-compliance with this code may result in the withdrawal of the pass and payment of the full adult fare. Please see the Zoom Zero Travel Pass Code of Conduct for further information.