Supertram Travel Alerts
Information about planned changes to services can be found here. For the latest updates and live disruption information, please check @SY_Supertram on X.
Changes at tram stops and Interchanges
Sometimes changes to facilities at our tram stops and Interchanges may affect your journey.
Details of any changes will be shown here:
Network Improvement Works
South Yorkshire Mayoral Combined Authority (SYMCA) is investing millions of pounds across the Supertram network as part of an ambitious improvement plan to extend the lifespan of one the region’s best loved modes of transport. These works can result in changes to services.
Information about network improvement works will be shared on this page and our Network Improvements Page in advance of works starting. You can also keep up to date in many other ways:
- On social media: @SY_Supertram on X, @SY_Supertram on Instagram and South Yorkshire Supertram on Facebook
- At the tram stop: Information posters displayed in the shelter, signage on the platform, and messages on the real-time displays
- On the tram: Information posters, or ask a conductor for information
- Interchanges: Information posters, or ask customer services for information
Get help with your journey
If you need help completing your journey as a result of service changes or disruptions, then there are a variety of ways you can get help and support.
Our contact centre team is available to help over the phone for free. Just call 0800 952 0002. Traveline is open from 7am to 7pm on Monday to Friday, and 8am to 7pm on weekends. Visit our contact page for full opening times and other ways to get in touch.
Our customer service teams are available in-person at most Travel South Yorkshire Interchanges. They can help you plan a journey, provide information about diversions and disruptions, or find the best ticket for your journeys. Check locations and opening times.
You can use the Travel South Yorkshire journey planner to re-plan your journey and find alternative routes. Please note that changes to services from unplanned disruptions are not currently able to be updated in the journey planner.
The Travel South Yorkshire Disruptions page contains information about disruptions across bus, tram and train services, with information about diversion routes and alternative services.
