Accessibility

Website assistance: language 

The Travel South Yorkshire website has been designed with accessibility in mind.

• All content follows the W3C Web Content Accessibility Guidelines (WCAG).
• Any style sheets used have been tested against the CSS 2 standard.

Language Line

If you need travel assistance in your spoken language you can get help by calling Traveline on 01709 515151 and ask for ‘Language Line’ stating what your preferred language is. A three way conversation involving an interpreter can then be set up so you can access the travel information you need.

 View a list of languages supported by Language Line (PDF 99kb)  

Google Translate

To translate the Travel South Yorkshire website into a different language visit Google Translate and type in www.travelsouthyorkshire.com, it will then translate the website into the language you select from the drop down list of available languages.

Alternative formats for printed timetables 

You can request timetable information in the following alternative formats:

• Large print
• Braille
• Audio
• As a written translation

To make a request contact Traveline on 01709 515151 or by emailing them at: Traveline@sypte.co.uk. You can find more information on ways to contact us on our contact us page.

Browser support

The site has been tested across the major web browsers. Browsers and the versions we support are determined by web statistics, which tell us how the majority of users are accessing our sites via desktop, mobile and tablet.

Currently our sites are tested in:

• Safari
• Chrome
• Microsoft Edge
• Firefox

If you experience problems

The content should also work with other browser and platform combinations. However, if you experience a problem, we would be grateful if you would contact us with the page’s web address and a brief description of the issue.

All downloadable documents have been saved in a generic cross-platform format (RTF or PDF).

You will need to install Adobe Reader (www.adobereader.com) to view all PDF documents.

Transport accessibility

Travel South Yorkshire (TSY) is committed to accessibility of public transport and transport interchanges. 

Most buses in South Yorkshire are low-floor, fully accessible vehicles. They can accommodate one ‘reference size’ wheelchair and are easy to board by passengers with reduced mobility, or travelling with heavy baggage or children. 

In Sheffield the Supertram network is also fully accessible. Supertram has easy access to tram stops, doors that stop at tactile markings on every platform, straightforward access into onboard wheelchair spaces when boarding or leaving the tram, priority seating for elderly and disabled passengers, and the vehicles have audio and visual next stop information.

Visit our Transport Accessibility page for information on accessible transport such as:

• Journey Assistance cards to print or show on your phone to use, 
• the Door 2 Door service, 
• information on Mobility scooters and 
• accessible facilities at our Interchanges and rail stations.