Your safety is our priority

Every day, thousands of public transport journeys are incident free. But occasionally something is said or done that needs to be pursued to prevent it from happening again.

That’s why Travel South Yorkshire is committed to putting its customers first. We consider your safety and security as a key priority. We are not only working to reduce crime, but also to address people’s perceptions of anti-social behaviour on public transport.

Teaming up to make travel safer

The Travel Safe Initiative is a partnership aimed at tackling crime and improving public confidence on public transport across South Yorkshire. Travel South Yorkshire work with South Yorkshire Police, British Transport Police and public transport operators on a number of activities to help prevent incidents.

Trojan bus operations 

Police officers are the only passengers on these specially allocated vehicles. They travel on routes where there are anti-social behaviour issues and stop and speak to offenders and deliver a variety of messages. This is a successful operation that is delivered in line with the educational messages we promote to South Yorkshire schools through the Crucial Crew Programme delivered by the SYP and SYFR Joint Community Safety Department.

Revenue protection checks 

Public transport operators carry out regular checks to make sure that everyone onboard has a valid ticket. Anyone caught attempting to avoid paying their fare will be given an on the spot fine and could face prosecution. Any fraudulent use of passes is reported to South Yorkshire Police for investigation.

Trained to track troublemakers on the railway network

British Transport Police provide a policing service to rail operators, their staff and customers throughout South Yorkshire. You may see them patrolling trains and stations. They take an active role in the fight against cable theft, which causes thousands of pounds worth of damage and leads to train delays.

You can report a crime on the railway by texting 60106 or by visiting btp.police.uk

Our eyes never shut

All our interchanges have CCTV cameras working 24/7. These serve a dual purpose. They reassure our customers that we’re watching everything to keep them safe, and deter anti-social behaviour by reminding possible troublemakers that their actions will be caught on camera. Action may be taken against anyone involved, which could include being required to pay for any damage caused .

In addition, Supertram conductors and Interchange staff are now equipped with body-worn cameras. These help capture incidents in real time, providing additional protection for both staff and passengers. 

All trams in Sheffield are now fitted with CCTV. More trains and buses throughout South Yorkshire are getting equipped year by year, helping to make your complete travel journey safer than ever before.