Report an incident

If you have witnessed troublemakers or an incident on public transport, at an interchange or at a stop, or damage to a shelter, you can report it in the following ways:

Non-emergencies: 

In a non-emergency you can contact the following or check the categories you can report online through the Reporting Crime website.

Bus or Tram

Check the categories you can report online through the Reporting Crime website

South Yorkshire Police:

• Call 101
• Visit the website southyorks.police.uk

Stagecoach Supertram:

• Call 0114 272 8282
• Visit the website supertram.com

Rail

• Call British Transport Police on 0800 40 50 40
• Text on 61016 

Give anonymous information: 

Crimestoppers: 

• Call them on 0800 555 111
• Visit the website crimestoppers-uk.org

Reporting Hatecrime: 

Contact Stop Hate UK on 0800 138 1625

Report safety and security issues to us:

• Use our incident feedback process available on our MyTSY online service
• Use our Tell us what you think email form
• Ring our travel helpline: 0800 952 0002

Report shelter damage:

• Use our damages reporting process available on our MyTSY online service.
• Use our Tell us what you think email form
• Ring our travel helpline: 0800 952 0002

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