Youth Charter promotion

South Yorkshire Youth Transport Charter 

What is the Young People’s Transport Charter? 

The Young People's Transport Charter aims to bring young people, local operators and South Yorkshire Mayoral Combined Authority (SYMCA) closer, so that we can work together to make sure you get the service that meets your needs. 

The charter explains your roles and responsibilities when using public transport, as well as letting you know what you can expect from travel providers across South Yorkshire. It’s designed to show how everyone can work together to ensure accessible, safe and reliable public transport services which you can use with confidence. We think it’s vital that service providers, SYMCA and local authorities honour this Charter, as young people are the service users of tomorrow and if their experience on public transport is positive, they’re more likely to continue to stay on board.

This document gives young people, service providers and SYMCA a way to hold each other accountable for what they promise to do. 

Our commitments 

The Young People’s Transport Charter (PDF icon PDF 686Kb) sets out key responsibilities and commitments for us all to follow. These include: 

Education and
Young People
SYMCA Children and
Young people’s
Local Council
Transport service
 providers to support
education settings to
help children and
young people to
prepare for transitions
and ITT training  
transport is a
environment. Eg
 - Buses to have
 working CCTV
Ensure good public
transport services
are in place  
appropriately and
show politeness
and respect to
other people
 travelling and
respect bus
Help children and
 young people to
understand their
right to complain
 and raise concerns
Provide links for
parents on how they
can support children
and young people to
Treat children
 and young
people with
care and
Promote equal
access for children
and young people
with disabilities and
 invisible illnesses
Always carry and
 scan bus passes
(if applicable
to the individual) 
Ensure children
and young people’s
voices are actively
considered in
 decision making
Promote good
behaviour and
respect when
travelling to 
and  from
 is polite and
staff are
Listen to children
and young people.
Contribute to
keeping transport
safe eg making
sure bags are
safely stored
children and young
Sanctions for
behaviour on school
services. Provide
 reward incentives.
transport is 
accessible and
Update apps and
papers to make sure
 they include the
same information,
 including cancelled
children and young
Safeguarding children
 and young people. 
children and
young people.
Provide links for
parents on how they
 can support children
and young people to
children and young

All partners to provide the following

Promote passes
and discounts
for young people
to access public
children and
young people
Ensure the
Interchange is a safe

Who's been involved in creating the charter? 

The Youth Transport Charter has been developed by the four South Yorkshire Youth Councils, local authorities, transport operators and SYMCA. 

What we want people to do? 

Transport providers, SYMCA and the local authorities have already signed up and are committed to following the charter, but we need you to do your bit too. You can help to improve public transport in South Yorkshire by getting your local schools to sign up to the Young People's Transport Charter. 

If you need any more information about the Charter you can contact your local youth council / cabinet to find out more: 

Email Barnsley Youth Council 

Email Doncaster Youth Council 

Email Rotherham Youth Cabinet 

Email Sheffield Youth Cabinet