Set up a MyTSY account (if applying for your child, you’ll need to use a different email address to the one you use on your own MyTSY account)
Log-in > Select Passes > Concessions > MegaTravel
'What you need to apply' guidelines)
Complete all personal details and upload proof documents (read the
‘Acceptable Photograph’ guidelines as an unsuitable photo could delay your application
Upload your photo - see
Check your order and go to checkout.
If all the details are correct your pass will be dispatched within 11 days of receiving your completed online application.
Please note proof documents must be photocopies and not original documents as all documents are destroyed once the pass is ordered.
Your travel pass could take longer than usual to reach you due to the ongoing Coronavirus situation. Thank you for your support and patience.
Apply by post
Coronavirus update – postal/drop box pass applications
Our priority is to protect the safety of both our customers and our staff in these uncertain times. In order to be able to maintain a customer contact service our Traveline team have moved to more remote working, this means we will be unable to receive and process postal or drop box paper application forms for our concessionary passes at this time. We’re sorry for any inconvenience this may cause.
You can still apply online which we aim to get delivered to you in 11 days, we’ll continue to monitor the situation and provide updates when we can.