How to use the Tram

Dogs on Trams: Guidance to Dog Owners

One well-behaved dog per passenger is allowed to travel on Supertram.

Please follow this guidance when travelling with a dog onboard Supertram:

1. Supertram will allow one well-behaved dog per passenger free of charge, but you will be liable for their behaviour.
2. Dogs must be kept on a fixed lead (non-extendable) and under close control at all times.
3. Your dog is your responsibility. If your dog is involved in an incident concerning another passenger, a member of our staff or member of the public, you will be liable. Supertram staff retain the right to refuse travel at their discretion. 
4. Aggressive dogs must not be taken onto the tram. Make sure your dog is wearing a muzzle where required.
5. If your dog makes a mess on the tram, tram stop or anywhere on the network, you will need to clean it up and inform a member of staff where possible. You should carry poo bags and/or wipes.
6. Avoid busy services and other dogs (including assistance dogs) when travelling on the tram.
7. Dogs are not allowed on seats while travelling on the tram.
8. You should avoid occupying the wheelchair spaces on the tram and must move out of this space if a wheelchair or pram user requires it.
9. Dogs should not obstruct the aisles or impede the movement of people around the tram.
10. Do not stand near the doors with your dog. They could be a hazard to other passengers or become trapped in the doors.
11. Be considerate of others on the Supertram network who may be frightened of dogs, or who may be allergic to dog hair.
12. Make sure your dog is up-to-date with any vaccinations or treatments it needs.

Supertram's Conditions of Carriage apply at all times.

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Page last reviewed: 13 October 2025