Consultations and engagement

Your comments and experiences about Travel South Yorkshire are important to us and by giving us your feedback we can continue to improve our products and services, you can use our contact us options or have your say in one of our consultations or surveys.

Have your say in a public consultation or survey

As a public organisation, we want the views of residents, passengers, and other interested organisations when we're considering changes or improvements.

Current consultations and surveys


Help us shape the future of customer information

We’re seeking feedback on a variety of new and redesigned customer information products. Each section below details a specific product and why we're reviewing the design, with information about where you can see the new products on display and how you can share your views. 

Click here to tell us what you think


Previous consultations

  • We’ve worked with operators, local authority representatives, employers and residents to identify changes that we feel would improve specific local services and are looking to implement some of them from Sunday 1 September 2024.

    We’re now seeking your views on these proposed changes to the bus network. You have until Tuesday 16 July to send us your feedback.

     Click here to tell us what you think


  • April Service Changes 2024

We’ve worked with operators, local authority representatives, employers and residents to identify changes that we feel would improve specific local services and are looking to implement some of them from Sunday 7 April 2024. 

We’re now seeking your views on these proposed changes to the bus network. You have until Thursday 15 February to send us your feedback.  

  • Interchange Facilities survey

We wanted to hear what you think about our facilities and customer service provided at our interchanges so we can make improvements that will enhance your experience and help to keep you moving.  The survey ran from 24 August until 11 September.

  • Have your say on South Yorkshire's buses

    We asked you about the journeys you make in South Yorkshire and your priorities for using public money to support bus services, in a public survey held between Monday 1 August to Friday 19 August.

    Feedback from the survey will help to shape and inform our decision-making on the most effective use of South Yorkshire bus budget, to pay for services where communities rely on them the most.

  • South Yorkshire Enhanced Partnership

    South Yorkshire Mayoral Combined Authority (SYMCA) recently approved plans to develop an Enhanced Partnership with bus operators in response to the government’s National Bus Strategy, Bus Back Better. We asked for feedback on the proposed improvements that the Enhanced Partnership is aiming to make – the Enhanced Partnership Plan, and the actions to achieve them – the Enhanced Partnership Scheme, in a public consultation. Find out more on the Enhanced Partnership page

  • iPort Bridge Scheme Consultation 

    The iPort Bridge Scheme is a proposed new transport link between New Rossington and the iPort, over the River Torne. It will help people get to the iPort by public transport, walking and cycling. The iPort consultation closed on Monday 31 August 2020. View the Q&A and other information on the iPort consultation page.

  • January 2020 Bus service changes

Consultation ended November 2019

Useful pages

TCF consultations 

Contact us

Service Changes