Your comments and experiences about Travel South Yorkshire are important to us. By giving us your feedback we can continue to improve our products and services.
You can contact us online, by post or by phone. We aim to respond within ten working days to any comments made online, by email or post.
Our Customer Charter
Our Customer Charter lets you know about what we do, our commitment to providing services to the standard you expect and why your feedback is important to us. We want you to know and understand how your opinions about the services we, and our partners, provide allow us to better meet your needs. The Charter also tells you what you can expect from us when you give us any comments.
South Yorkshire Bus Promise
The Mayoral Combined Authority (MCA), Local Authorities and operators have committed, through the Enhanced Partnership, to working together to improve bus services across South Yorkshire.
Read the South Yorkshire Bus Promise>
Useful Links
You may also be interested in the following pages:
Customer Charter
Traveline
Terms of Use
About Us
MyTSY help
Lost property?