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  • You said, we did

    You said we did

    The ‘You Said, We Did’ campaign celebrates the positive way South Yorkshire Passenger Transport Executive (SYPTE) makes improvements for our customers as a direct result of customer feedback. 

    We encourage feedback on what exactly it is you need to make your journey even better, and where possible we turn these comments into direct actions and improvements. Here are some of the recent changes that have been made as a result of customer feedback:


    You said Public transport does not serve ASOS in time for some worker’s shifts.
    We did: The 216 bus service has been introduced between Bolton-upon-Dearne and Grimethorpe.


    You said: It’s confusing when cancelled bus services still appear on the information screens in Doncaster Interchange.
    We did: Passenger information screens in Doncaster Interchange have been updated to remove services when they are cancelled, supported with verbal updates at stand to waiting passengers.


    You said: When will there be vending machines at Meadowhall Interchange?
    We did: New vending machines have now been installed.


    You said: There are pot holes where the X78 stops at Sheffield Interchange.
    We did: The X78 bus stop surface has been re-tarmacked.


    You said: The bus stop on Golden Smithies Lane in Swinton is obscured by trees.
    We did:
    The trees have been cut back so that the stop is easier to see.

    Examples of the changes we have made will be promoted in interchanges and Travel South Yorkshire Information Centres across the region as part of our campaign. Please keep sending your feedback and suggestions so we can help you to get the most out of our services. 

    To submit your comment complete our online feedback form or call Traveline on 01709 51 51 51. 

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