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Replace your lost or stolen MegaTravel Pass

If you originally applied for your MegaTravel Pass through MyTSY you can also order a replacement pass through your account (or your child's name if you applied on their behalf)- just sign in to replace your pass.

You will be charged an administration fee (currently £7) to process your replacement application for lost or damaged passes.

Your replacement pass will be posted to your home address. You should receive a replacement pass within 11 days if replacing online.

Sign in to your account >>


If you didn't use MyTSY to order your pass originally then you can also apply for a replacement card by phoning Traveline on 01709 515151. 

If your MegaTravel pass is stolen you can get a free replacement by contacting the police and giving us a crime reference number.

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