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  • Replace your lost or stolen 16-18 Travel Pass

    If you originally applied for your 16-18 Travel Pass through MyTSY you can also order a replacement pass through your account - sign in to replace your pass. You will be charged an administration fee (currently £7) to process your replacement application.

    If you didn't use MyTSY to order your pass originally then you can also apply for a replacement card by using the paper application form (PDF 409Kb) and posting it to:

    Contact Centre,
    11 Broad Street West,
    S1 2BQ

    or drop it off at the Customer Service Desk at your local Travel South Yorkshire Interchange enclosing a cheque or postal order (made out to SYPTE) for the £7 administration fee. You can also replace a pass by phoning Traveline on 01709 515151.


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