This Service Statement relates to any refunds and forms part of our Terms of Use applying to all text messages, WAP and internet usage of the YourNextBus service. YourNextBus is an associated brand of the South Yorkshire Passenger Transport Executive (www.sypte.co.uk) who is a member of the Travel South Yorkshire partnership.
You are a valued customer and Travel South Yorkshire wants you to be happy with the YourNextBus product. However we regret that in the event of any circumstance that may have caused you to be less than satisfied with the product or service, we are unable to provide refunds or compensation for any cost that you may have incurred. South Yorkshire Passenger Travel Executive is a non-profit making organisation and makes no gain from the receipt or generation of text messages, WAP or internet use. Our refund policy does not affect your statutory rights.
Do you want to ask us a question? For further information contact Traveline on 01709 51 51 51, Tell us what you think or write to us at: Call Centre Manager, Traveline, South Yorkshire Passenger Transport Executive, 11 Broad Street West, Sheffield, S1 2BQ.
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