Talk to Traveline
If you would rather talk to someone about your travel query, contact the Travel South Yorkshire Traveline service. Traveline provides a public transport advice everyday from 0700-2200.
- Just call 01709 51 51 51 – it’s a local-rate call from any landline in South Yorkshire. (Call costs from mobiles vary).
- Or 0871 200 2233 (calls from landlines cost 10p a minute plus any additional network provider fee. This number is linked with over 20 call centres across England, Scotland and Wales).
- Or write to us at Traveline, PO Box 801, Broad Street West, Sheffield S2 5YT
- Or Email: traveline@sypte.co.uk
Traveline strives to:
- provide a First Class Customer Service Experience
- to deliver comprehensive and impartial travel information for public transport within South Yorkshire.
We are here to answer your questions on public transport, and to provide details for your public transport journey.
Our aims
- Provide a joined up customer focused service that meets and exceeds customers' expectations.
- Provide a comprehensive service for customers.
- Provide all customers with timely impartial, personalised, local journey information.
- Have the right people in post to ensure the service we offer is right first time.
- Improve process efficiency to reduce overall cost-to-serve.
- Develop, a Customer Service Centre that consistently delivers and reinforces the brand promise.
Tell us what you think
- We take on board all your comments
- Actively promote and respond to customer feedback by implementing changes to enhance the service we provide.
- Consult with members of the public on changes that affect the way we deliver our services.
Typetalk
A link to the hearing world for people with communication difficulties:
Tel: 18001 0800 500 888.
Language line
Interpreter service.