• Rail Questionnaire

    The Travel South Yorkshire partnership strives to give you the best experience from all aspects of public transport. By giving us your feedback we can continue to improve our products and services.

    So whatever your story we'd like to hear from you. Simply fill in the form below to send us your views. Please be assured, the information you provide us with will be kept strictly confidential and used for research purposes only.

    * indicates a required field 

    Thinking about the journey you make most often on South Yorkshire trains 
    Q1. Which area do you normally travel from/to?
    From   
    To   
    Q2. Which station do you normally travel from/to?
    From*   
    To*   
    Q3. How do you normally travel to the station where your rail journey starts   
    Other? Please specify   
    Q4. When you leave the train station, how do you normally get to your final destination?   
    Other? Please specify   

    Q5. How often do you make this journey by train?

     

      

    Q6. On how many of these days do you make return trips?

     

       

    Q7. What ticket do you normally use?

     

      
    Q8. What is the main reason for making this journey? (select one option)
                  

    If "Other", please specify

     

      

    Q9. Is travelling by train the only way you can make this journey?

     

      
    Q10. How else could you make this journey? Tick all that apply  
       
       
       
       
       
       
       

    If "Other", please specify

     

      
    Q11. Please can you tell us why you choose to travel by train for this journey?  
     
    Q12. Thinking about the station you travel FROM most often, please rate how satisfied you are with the following aspects
    Facilities  
    Rail Services  
    Accessibility  
    Public transport information

     

     
    Q13. Thinking about the station you travel TO most often, please rate how satisfied you are with the following aspects
    Facilities  
    Rail Services  
    Accessibility  

    Public transport information

     

     
    Q14. If you are fairly or very dissatisfied with any of the aspects listed please can you tell us why?  
     
    Q15a Thinking about the station you travel FROM most often, in general, how safe do you feel whilst waiting for your train?
    During the daytime  

    When it is dark

     

     
    Q15b Thinking about the station you travel TO most often, in general, how safe do you feel whilst waiting for your train?
    During the daytime  

    When it is dark

     

     
    Q16. If you said you feel either fairly or very unsafe whilst waiting for your train, please can you tell us why?  
       
    Q17. Do you have any other comments to make about rail services in South Yorkshire?  
       
    Personal details   
    Email address  
    Which of the following statements best applies to you?
              

     

    Data Protection   

    We would like to keep your contact details to send you information on public transport, travel cards/ticketing, promotions or research activities.

     

    If you would prefer not to be sent such information, please tick this box.  

     

    Please note we will not use your contact information for any other purposes or pass your information on to any organisation outside of the Travel South Yorkshire Partnership.

      

     


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